At Online Talk Therapies, I am committed to protecting your privacy and handling your personal data with sensitivity, integrity, and transparency. This privacy policy outlines how your information is collected, used, stored, and protected in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who I Am
I am a registered counsellor and psychotherapist offering confidential therapy services. If you have any questions about this policy or how your information is handled, you can contact me at janinedk11@gmail.com
2. What Personal Data I Collect
I may collect and process the following personal data:
- Full name, contact details
- Emergency contact information
- Presenting issues, personal and family history, medical and social history
- GP details (if required for safety purposes)
- Brief notes of our sessions
- Any information you voluntarily share during sessions
3. Why I Collect This Information
Your information is collected to:
- Provide therapy services
- Maintain accurate and ethical records of our sessions
- Meet legal and professional obligations
- Safeguard you or others in cases of serious risk
4. How Your Data Is Stored
All notes and personal information are:
- Stored securely in password-protected or encrypted systems
- Not shared with third parties unless legally required or with your explicit consent
- Retained for up to 7 years in accordance with professional insurance and regulatory requirements, then securely deleted
5. Confidentiality and Exceptions
Counselling is confidential, but there are exceptions where I may need to break confidentiality, including:
- If I believe you or someone else is at serious risk of harm
- If required by law or a court order
- If you disclose information relating to acts of terrorism, money laundering, or child/vulnerable adult abuse
Confidentiality will be discussed and explained in our initial session.
7. Cookies and Website Use
This website may use cookies to improve your experience. You can disable cookies in your browser settings. No personal data is collected through this site unless you submit an enquiry form.